Getting started
What is Zatila?
Zatila is kitchen software for restaurants. Your cooks get menu guides, recipes, prep, a live prep board, checklists, food-safety timers, labels and alerts on a tablet. You get an admin to run every location from one place.
How do I get started?
Sign up with your email, pick your kind of restaurant and add your locations. Then upload your files and Zatila sets up everything for you, or set things up by hand. Pair a tablet and your team is ready.
How long does setup take?
Most kitchens are ready in an afternoon. Zatila does the typing from your files, and you spend your time reviewing and approving.
Do I need a card for the free trial?
No. The 30-day trial needs no card, and you get every feature.
Does it work for my kind of restaurant?
Yes. Zatila has starting points for burgers and sandwiches, pizza, Mexican and bowls, café and bakery, Asian and full-service restaurants, and you can shape the sections and words to fit any kitchen. Running several locations? See Zatila for restaurant groups.
Tablets
Which tablets does Zatila work on?
Any recent iPad or Android tablet with an up-to-date web browser. There's no app store download. Most kitchens use a 10- or 11-inch tablet on a wall mount.
How many tablets can I use?
As many as you like. Every plan includes unlimited tablets at every location.
How do I set up a tablet?
Open zatila.com/login on the tablet, choose Kitchen staff and enter your location's 8-character code from the admin. After that, the tablet opens straight to your kitchen.
What if a tablet is lost or replaced?
Remove it in the admin under Tablets and it stops working at once. Pair the new one with the location's code.
Do the kitchen tablets work in Spanish?
Yes. Every kitchen tablet works in English and Spanish. Anyone can tap EN | ES at the top of the screen, and that tablet remembers the choice. Zatila translates your own menu, recipes, prep and checklists into the everyday Spanish US kitchens use, and temperatures, amounts and units stay exactly as you wrote them. Your admin, emails, records and reports stay in English, so managers and inspectors read one language.
Can I check and change the Spanish my crew reads?
Yes. In the admin, Settings, Kitchen language, "Check and change the Spanish" lists every line of your kitchen content with its Spanish, and marks the lines with a temperature, a time or an amount so you can look at those first. Change any line and the tablets show yours. If you'd rather type the Spanish yourself, turn off "Zatila translates for you".
Offline
What happens when the Wi-Fi drops?
The tablet keeps working. Guides, recipes and timers stay on screen, and every change is saved on the tablet. It shows a clear Offline sign with what is waiting, and syncs as soon as the connection is back.
Do timers keep running offline?
Yes. Timers run on the tablet, so they keep counting and alarming without a connection. More on food-safety timers and temperature logs.
Zatila setup
What files can I upload?
PDFs, photos (JPEG, PNG or WebP), Word, Excel and text files: menus, recipe cards, prep sheets, checklists, even a photo of the whiteboard. Up to 20 files at a time.
Does Zatila change my recipes?
No. Zatila copies them from your files, and you review everything before your team sees it.
What do I review?
Zatila prepares a draft of your menu guides, recipes, prep items, checklists, timers and labels. You can edit or remove anything, then apply it. Nothing reaches your tablets until you do.
Is there a limit?
Starter includes 50 items a month set up for you, and so does the free trial. Pro has no monthly limit. You can always add and edit things by hand.
Can I set things up myself instead?
Yes. Everything Zatila sets up, you can also create and change by hand in the admin.
Billing
How much does Zatila cost?
You pay a monthly or yearly price for each open location, and the price per location goes down as you add locations. Groups with 10 or more locations can ask about Chain. See pricing for today’s prices and the calculator.
Do I pay for locations that aren't open?
No. Coming soon and closed locations are free.
Is there a discount for paying yearly?
Yes. Yearly billing gets 2 months free.
Who handles payments?
Lemon Squeezy, our merchant of record. Your card details go to Lemon Squeezy, never to Zatila, and it takes care of sales tax and VAT where they apply.
Can I cancel anytime?
Yes. Cancel from Billing in your admin, and your kitchen keeps working until the end of the period you've paid for.
Data and privacy
Who owns my recipes and data?
You do. We use your data only to run Zatila for you. Read the details in our Privacy Policy.
Is my restaurant's data kept separate?
Yes. Each restaurant's data is kept separately from every other restaurant's, and we back it up every night.
Can I get my data out?
Yes. Owners can download a full copy of their kitchen's content from the admin at any time, even if the account is paused.
What happens to my data if I stop paying?
The account pauses and your data is kept for 90 days, so you can come back. After that it may be deleted.
